Terms of Service

These terms cover Net Profit HVAC Pricing (“the Service”), provided by Ramsey Media LLC, doing business as HVAC Greatness (“we,” “us”). By claiming a founding seat or using the Service, you (“you,” “your company”) agree to them.

1. The Service

Net Profit HVAC Pricing is software that turns your company’s own costs into prices for repairs, equipment and maintenance. It is being released in stages. Founding members get the repair book and the equipment book first, and later features as they are released.

2. Founding members

Our first 12 customers are founding members. While a founding member’s seat stays active, their company keeps:

• the founder monthly rate for your company’s size, kept for as long as your seat stays active;
• the founder rate for a larger size if your company grows into it;
• later features at no additional setup fee.

3. Fees

• Setup fee: the amount shown when you sign up, paid at sign-up. It is non-refundable. It covers your setup and holds your place.
• Monthly fee: the rate for your company’s size shown when you sign up. It starts the day your company goes live on the Service, not before. Company size is based on the number of users; owners, office staff and field users all count.
• Monthly fees are charged in advance through our payment processor. We don’t refund partial months.
• If your user count moves you into a different size, your rate changes to the rate for that size starting the next billing month. Founding members move to the founder rate for that size.

4. Minimum commitment

After your company goes live, you agree to six (6) paid months. If you cancel before the six months are up, you remain responsible for the remaining months of the commitment. After six months, you may cancel at any time.

5. Canceling

• You can cancel by emailing pete@hvacgreatness.com. Cancellation takes effect at the end of your current billing month.
• If a founding member cancels, their founding seat and founder rate end. If they come back later, the current public pricing and setup fees apply.
• We may suspend or end your access if fees go unpaid for 30 days, or if the Service is used to break the law or these terms.

6. Your data

• Your business records are saved to the Google Drive account your company connects. That includes your pricing inputs, price books, customers, proposals, invoices, memberships and transaction history. You own them, and they stay in your Drive if you leave.
• To work, the Service keeps a small amount of account information on our systems: user sign-ins, which company each user belongs to, and an encrypted connection to your Google Drive. See the Privacy Policy.
• If your Google Drive is unavailable, the Service will tell you plainly and will not report a change as saved until your Drive has it.
• You are responsible for the information you enter, including your own customers’ names and contact details, and for having the right to use it.

7. Our method and software

The software, the pricing method, the formulas, the default content and the HVAC Greatness and Net Profit HVAC Pricing names belong to us. While your seat is active, you have a non-exclusive, non-transferable right to use the Service for your own company. You may not copy, resell or reverse-engineer the Service or its method.

8. Your prices are your decision

The Service calculates prices from the numbers you enter. You set and approve every price you charge. We don’t guarantee any particular profit, sales result or market acceptance, and the Service is not tax, legal or accounting advice.

9. Availability and changes

We work to keep the Service available, but it may sometimes be down for maintenance or reasons outside our control. We may improve or change features over time. We’ll give at least 30 days’ notice by email before any change to your monthly rate.

10. Limits of liability

To the extent the law allows, our total liability to you for any claim is limited to the fees you paid us in the 12 months before the claim. We are not liable for lost profits or indirect damages.

11. Changes to these terms

We may update these terms. We’ll email you about any material change at least 30 days before it takes effect.

12. Law and venue

These terms are governed by Florida law. Any dispute will be handled in the courts of Broward County, Florida.

13. Contact

Ramsey Media LLC, DBA HVAC Greatness
2114 N Flamingo Rd #775, Pembroke Pines, FL 33028
pete@hvacgreatness.com