Privacy Policy

This policy explains what information Ramsey Media LLC, doing business as HVAC Greatness (“we”), handles when you use netprofithvacpricing.com and the Net Profit HVAC Pricing app.

Where your business records live

Your company’s business records are saved to your own Google Drive, in a folder the app creates when you connect your account. That includes your pricing inputs, price books, customers, proposals, invoices, memberships and transaction history. While someone is working, the app holds a temporary working copy in memory to do the math. It does not keep a permanent copy of your business records on our servers.

The app only has access to files it creates in your Drive. It can’t see the rest of your Drive.

What we keep on our systems

• Account information: each user’s name, email address and sign-in details (passwords are stored scrambled, never in plain text), and which company each user belongs to.
• Your Google Drive connection: an encrypted access key and the ID of your company’s folder, so the app can save to your Drive.
• Sign-in sessions, which expire.
• Basic technical logs, such as start-up and error messages. These don’t contain your business records.

Payments

Payments are processed by Stripe. Your card details go directly to Stripe and never reach our systems. We receive confirmation of payment and your billing contact details.

Website visitors

When you visit our website or contact us, we may collect your name, email address, phone number and company name, plus basic visit information such as pages viewed and browser type, through standard website tools.

How we use information

To run the Service, sign you in, save your records to your Drive, bill you, support you and tell you about your account and changes to the Service. We don’t sell your information. We don’t use your business records to market to your customers.

Who we share it with

Only the services needed to run the Service: Google (for your Drive), Stripe (payments), our hosting provider and our email service, and anyone the law requires.

Your company’s separation

Each company’s records are kept apart. One company can never see another’s. Within your company, your settings control what each user sees. For example, technicians see prices, not your costs.

If you leave

When you cancel, we delete your account information and your Google Drive connection within 30 days, except billing records we must keep by law. Your business records stay in your Google Drive. They’re yours.

Security

We use encrypted connections, encrypted storage of your Drive access key, and access controls. No system is perfectly secure, and we’ll tell you promptly if a problem affects your information.

Children

The Service is for businesses and is not intended for anyone under 18.

Changes and contact

We’ll post updates here and email you about material changes.

Ramsey Media LLC, DBA HVAC Greatness
2114 N Flamingo Rd #775, Pembroke Pines, FL 33028
pete@hvacgreatness.com